Our patients and families are actively involved in their care and connected to the right services.
We are one community of patients, carers and healthcare professionals working together to improve the experience, health and wellbeing of the diverse people of the West. People of all cultures, identities and abilities—through all stages of their lives—have a voice and are listened to at Western Health.
Key initiatives
Increase virtual care options
Expand measuring and reporting of outcomes and experience
Co-design Partnering with Patients model
Create new spaces for families, carers and patients to connect
Embed our Equity and Inclusion Framework
Expand tailored healthcare options
Target initiatives to enhance patient care, safety and wellbeing
Enhance and increase access to tailored patient communication
Measuring our impact
Improved clinical outcomes and patient experience
Improved patient satisfaction
Improved services, technologies and communications
