The Procurement Services (PS) is key to ensuring the effective and efficient management of Western Health’s contracted services and strategic procurement activities. A description of Western Health and its procurement profile is available in the Annual Report.
The main function of the department is to mitigate operational, financial and legal risks that may be associated with Procurement. This is achieved by:
Providing a central point of access to assist departments with managing contracts effectively
Ensuring contracts are managed using a consistent, transparent and compliant approach
Ensuring managers are equipped and accountable for each contract
Conducting, coordinating and assisting departments through the tendering process when appointing a new service or purchasing a new product or equipment, and
Ensuring Western Health are informed and adhere to legislative requirements associated with procurement.
Western Health is a mandated public health service under the Health Services Act 1988 that must comply with the Health Share Victoria (HSV) formally known as Health Purchasing Victoria (HPV) policies and associated contracts. The policies are indicate below:
Procurement Strategic Analysis
Contract Management and Asset Disposal
For more information on HSV see the link below:
Western Health formulates an annual procurement activity plan (see below) to prioritise strategic procurement activities. Due to COVID-19 the WH PAP release has been delayed.
WH Procurement Activity Plan 2019-20 (Internet Version).pdf
Note: All planned procurement activities are subject to revision or cancellation. The information in this procurement activity plan is provided for planning purposes only and it does not present a solicitation or constitute a request for proposal, nor is it a commitment by Western Health to purchase the described goods or services. There is no obligation to respond to or return any unsolicited bids received.
HSV formulates an annual PAP to prioritise strategic procurement activities for the State that compliment the WH PAP.
The Request for Quotation (RFQ) and Request for Tender (RFT) aims to conduct a fair, consistent and transparent process, identify and resolve conflicts of interest, promote an open competitive process, ensure accountability for decision making and outline the requirements to monitor performance in order to select the most appropriate Supplier of goods and/or service to Western Health. The process consists of 4 milestones:
Milestone 1 – Planning
Milestone 2 – Release
Milestone 3 – Evaluation
Milestone 4 - Completion
All Request for Tender (RFT) documents are released on the Buying for Victoria (Tenders Vic) website. See below link. Suppliers are required to register to the website to receive notifications and access the relevant documents. Additional instructions are available on the website.
Western Health’s engagement with Suppliers aims to ensure the highest levels of trust and accountability in all interactions. The five key elements to assist with achieving this aim:
Informing the market
Managing existing supplier relationships
Managing potential supplier relationships
Suppliers participating in Request for Quotation (RFQ) and Request for Tender (RFT) must not:
Undertake site visits unless authorised and supervised by the Manager of PS or nominated delegate
Approach any current or former staff of Western Health or partner organisations unless otherwise unrelated to the invitation in which the Supplier is participating.
Engage in any collusion, anti-competitive conduct or any similar conduct
Failure to abide with these conditions may result in disqualification.
For more information refer to the Victorian Government Supplier Code of Conduct
Procurement Complaints Management Process.pdf
Supplier Representative Visits at Western Health - FAQ.pdf
The contract formalises the obligations of Western Health and the Supplier. All contracts are aimed to be fair, reasonable and ultimately provide a high quality outcome that mitigates any financial, operational and legal risks. The contracts management process consists of the following:
Any new clinical products or equipment to be used at Western Health require formal assessment to mitigate any risks. Please contact the Clinical Category Manager & Clinical Product Advisor (CPA) by email at [email protected] for more information.
More information regarding capital projects can be accessed using the below link:
Potential Supplier to direct information to the Capital Development Team by contacting main reception 83456666.
More information regarding the NFH project can be accessed using the below link:
Potential Supplier to direct information to the below email address:
We value your feedback. Please contact Procurement Services (PS) by email at [email protected]