Western Health Emergency Departments

 

​​For all emergencies – Dial 000

Our Emergency Departments:

Sunshine Hospital

Phone: (03) 8345 1333

Accessing and entering the Emergency Department has changed.
There are changes to public access routes in and around the hospital and emergency department. Please ask Western Health staff and volunteers to assist you if needed.

View map for directions

Location: The Emergency entrance is on Majorca Street, St Albans, near the Western Ring Road off ramp for Furlong Rd. It is 1km from Ginifer train station.

We are open 24 hours a day, 7 days a week.

Transport and Parking

There is a drop off zone near the entrance to emergency at Sunshine Hospital. There is a strict 10 minute time limit in this zone.

Main areas of treatment

Sunshine Hospital Emergency Department opened in 1990, initially as a paediatrics and women's health emergency department. In 2001, Sunshine Hospital Emergency Department opened to the general adult population with annual attendance growing rapidly year on year since this time. Patient attendance during 2019 totalled 85,000 and 80,000 for 2020.

Sunshine Hospital Emergency Department continues to respond to the growing needs of Melbourne's West with the opening of a large expansion project in March 2021. The emergency department expansion brings a general renovation of the acute adult and children's treatment areas as well as a new triage area, resuscitation area, and medical imaging suite.

On arrival to ED, patients are prioritised using the Australasian Triage Scale (ATS). This is a nationwide system from which highly skilled triage staff conduct a risk assessment to prioritise the most acutely unwell patients - life or limb-threatening illness – first. Those with less urgent conditions will then be seen in medical priority order. All efforts are made by our specialist team of doctors and nurses to see patients in a reasonable timeframe, and we ask patients to please present to triage with any concerns while waiting, particularly if a change in condition is noted.

The department is a mixed urban district ED, seeing both adults and children across the whole range of emergency conditions. Sunshine Hospital has an obstetrics and gynaecology unit and treats women's health conditions. Some specialties are site-specific to either Sunshine or Footscray campus and therefore patients may need to be transferred to another campus of Western Health after receiving emergency care. Severely injured patients are not normally brought by ambulance to Sunshine Hospital, being taken rather to one of the major trauma centres in Melbourne (The Royal Melbourne, The Alfred or the Royal Children's Hospital). There is no General Practice clinic at Sunshine Hospital.

Footscray Hospital

Phone: (03) 8345 6666

Location: The Emergency entrance is on Eleanor St, Footscray.

We are open 24 hours a day, 7 days a week

Transport and Parking

There is a drop off zone near the entrance to emergency at Footscray Hospital. There is a strict 10 minute time limit in this zone.

The Department of Emergency Medicine at Footscray Hospital has an annual census of 40,000 adult patients. Footscray hospital manages a high level of acuity with onsite intensive and coronary care facilities for ongoing care.

The Emergency Department comprises 27 cubicles and an adjacent 12 bed Emergency Observation Unit. In addition to these areas there are procedural rooms for the isolation of infectious diseases, eye injuries, suturing, plastering and fast track.

Williamstown Hospital

Phone: (03) 93930100

Location: The Emergency entrance is off Railway Crescent, Williamstown.

We are open every day from 8.00am to 11.00pm.

For emergencies outside these hours, please go directly to Footscray Hospital or Sunshine Hospital.

The Williamstown Hospital sees adults and children generally with less severe injuries or illness. Patients who need to be admitted into hospital will be transferred to Footscray Hospital or Sunshine Hospital.

Sunbury Day Hospital

No Emergency Department at Sunbury Day Hospital
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Hazeldean Transition Care

No Emergency Department at Hazeldean Transition Care