Sunshine Hospital176 Furlong RoadSt Albans VIC 3021Phone: (03) 8345 1333
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Patient Information Directory
Visitors are always welcome at our hospitals as they play an important part in the recovery and comfort of patients. Visiting hours are designed to allow for rest and adequate treatment, which are essential for good patient care; therefore we suggest that no more than two visitors visit a patient at any one time.
Please be reminded that most rooms are shared and therefore discretion and sensitivity are required at all times. We encourage you to be sensitive to the needs of other patients in your ward. We also ask that children are in the care of a responsible adult at all times.
General ward visiting hours are from 11am-8pm
Visiting hours may vary, so please check with the Nurse Unit Manager at your respective visiting ward.
Some wards are flexible in their visiting hours.
Birthing (Level 1)
no restriction on visiting times in Birthing
number of visitors permitted at any one time will vary according to the woman’s needs.
Pregnancy Care Centre (Level 2)
Pregnancy Day Stay (Level 1)
Maternity & Maternity 2E (Level 2)
visiting hours from 8.00am – 8.00pm / visiting children must be supervised at all times
partner and/or support person may visit at any time
Special Care Nursery (Level 1)
visiting hours are from 8.00am – 12.00pm and 2.00pm – 8.00pm
12.00pm – 2.00pm is quiet time. The lights are low and we encourage minimal handling unless breast feeding· Parents may visit at anytime with siblings
2 visitors at a time with the parents
Visitors must be with one of the parents unless they are on the baby’s unaccompanied visitors list
No children under 12 may visit unless they are the baby’s sibling(s)
Visiting hours for family and friends is from 9.00am – 8.00pm
Parents have unrestricted access to their children while their child is in the Children’s Ward
Due to limited space we can encourage only one parent to stay overnight
Western Health hopes to make your stay in hospital as comfortable as possible. Here is some information about our facilities that you may want to know before your visit.
Western Health provides a choice of meals and will supply special diets where this is part of your medical care or to meet your cultural needs. Hot and cold drinks are available at morning tea, afternoon tea and supper. Consideration can be given to relatives or friends supplying familiar dishes. However, food should not be supplied to patients by visitors without the permission of nursing staff as it may not be suited to treatment.
The inpatient meal times are as listed below and are served during these periods:
Delivery time is 7.30am – 8.05am for all wards
Delivery time is 10.15am – 10.30am for all wards
Delivery time is 12.00pm – 12.35pm for all wards
Delivery time is 3.00pm – 3.15pm for all wards
Delivery time is 5.10pm – 5.45pm for all wards
You can find us at the Main Cafe Ground Floor – Sunshine Hospital.
Hot & cold meals
chocolates and lollies
cards, gifts and flowers.
We are open:
Monday – Friday 6.00am – 7:45pm
Saturday & Sunday 7.00am – 7.00pm
Public Holidays 7.00am – 7.00pm
You can find us at the corridor inside the back entrance to Sunshine Hospital
We sell coffee & light refreshments; no hot food
We are open Monday – Friday 7.00am – 3.00pm
An ATM is located on the ground floor, near the cafe.
Sunshine Hospital Auxiliary Gift Shop
Location: Ground Floor Sunshine Hospital
We are open:
Monday – Friday 9.00am -4.00pm
Saturday 10am -2.00pm
Shop phone: 8345 0457
Main Entrance (off Furlong Road) Entrance
Monday – Friday 9.30am -4.00pm
Saturday 10.00am – 4.00pm
Sunday 11.00am – 3.00pm
Shop Phone: 8345 1255
Volunteer Enquiries: Jo Spence 8345 1201
Donations taken only during opening hours
There are many transport and parking options at Sunshine Hospital.
Sunshine Hospital is an acute and sub-acute teaching hospital with approximately 600 beds(including Mental Health beds managed by North West Mental Health). Sunshine Hospital has a range of services including a new intensive care unit, cardiac care services, women’s and children’s services, surgical, medical, mental health, aged care and rehabilitation services.
Sunshine Hospital’s emergency department, including a paediatric service, is one of the busiest general emergency departments in Victoria.
Maternity services at Sunshine Hospital has the third largest number of births of any hospital in the state. It continues to grow to meet the increasing demand within the community.