A Medicare Ineligible Patient is someone who does not hold a valid Medicare card, is not an Asylum Seeker or is not a visitor from a country who has a Reciprocal Health Care Agreement with Australia.
If you are not eligible for Medicare you will be required to pay for all hospital services. Patients who do not have a Medicare card or who are not eligible for Medicare benefits will need to organise payment with Patient Accounts before receiving care and services. Charges may vary depending on the treatment provided and whether you are covered by an Australian Health Insurance Policy.
Yes, as a Medicare Ineligible patient it is your responsibility to ensure that you have Health Insurance cover and adequate money to cover the full cost of your health care.
If you do not have health insurance you must pay for the full cost of your health care and treatment at Western Health. A deposit is required for any admissions and upfront payment is required for elective surgery or any outpatient service.
The cost of Health Care at Western Health includes any Outpatient, Inpatient, Emergency, Allied Health, Theatre, Medical Imaging, Anaesthetic fees, Prosthetics, Pathology and Pharmacy costs.
For further information regarding costs please speak with our Patient Liaison officers or refer to the ‘Guide to costs’
Western Health will require an upfront deposit for the costs of your care. This deposit contributes to the costs related to your care that may not be covered by your Health Insurance. You must pay for any shortfall between the amount charged and the amount paid by your health fund. Any remaining balance will be refunded to you once payment has been received by the health fund.
All Outpatient appointments must be paid in full prior to your visit. You can then take the receipts back to your health insurance fund and make a claim. The amount you get back will depend on your Health Insurance policy.
When you come to hospital you will need to provide us with:
Your passport & Visa Status
Up-front payment for services
Relevant health insurance policy details
Overseas residential address and phone numbers
Residential details and sponsor details including contact information during your stay in Australia
If you are not eligible for Medicare you will be required to pay for all hospital services including outpatient appointments.
If you have insurance you can take your receipt to your insurance fund to claim a refund.
Charges may vary depending on the treatment provided.
For a guide to the cost of treatment please see attached ‘Guide to Costs’ below.
Emergency Department Consultation
$450 per visit ($400 upfront)
Emergency Department Stay (Inc. procedure)
$1600 per visit
$285 per visit
$212 per visit
Medical fees including anaesthetic fees
Radiology & Pathology services
Day Procedure Unit/Theatre charges
Prostheses or Aids & Appliances
Coronary Care Unit
Intensive Care Unit
Hospital in the Home
Special Care Nursery
* Western Health requires the upfront payment for the cost of your care. This payment contributes to the costs related to your care that may not be covered by an Australian Health Insurance Policy or an Overseas Health Fund. You must pay for any shortfall between the amount charged and the amount paid by your health fund. Any remaining balance will be refunded to you once payment has been received by the health fund.
Pay by PhoneContact Patient Accounts to pay by credit card for all hospital services on 8345 6915
Pay in PersonPayments can be accepted as cash, credit card or EFTPOS. Please talk with your Patient Liaison Officer
To find out more about your level of cover please contact our Patient Liaison Officers who can assist and discuss the costs of your care with you.
Telephone Footscray Hospital: 8345 7151 Sunshine, Sunbury & Williamstown Hospital: 8345 0184 or 8345 1083Email: WH-PatientAccounts@wh.org.au