[email protected] is an inpatient rehabilitation program, modelled on a GEM ward, which provides care for older people in the comfort of their own home rather than in a hospital ward.
[email protected] is designed to increase service accessibility and connection to care in the community, helping older people to achieve their care goals and best possible level of health and function. The program also aims to reduce the time spent in, and risks associated with, hospitalisation.
Patients are admitted to [email protected] for up to two weeks and receive daily visits from the multidisciplinary care team (MDT). The MDT includes medical, nursing, pharmacy, physiotherapy, occupational therapy, social work, speech pathology, dietetics, podiatry, and allied health assistant. The number and frequency of visits, and make-up of the patient's MDT, will vary according to individual patient care requirements.
Home support services (personal care, house cleaning and shopping assistance) are available and are funded by the [email protected] service whilst a patient is admitted to the program. Patients will also have access to a 24-hour clinical helpline while admitted to the program.
Patient selection / referral criteria
The [email protected] service accepts internal referrals from acute and subacute inpatient wards.
How to refer
[email protected] referrals are made via completion of an order to the SNAP team using the EMR.
Operations Manager, [email protected]
0401 553 594
Service Manager, [email protected]
0481 093 034
0481 476 522