Urgent Care
| NORMAL | Even during normal level of activity, our staff are often busy, and waiting times around an hour are common |
| BUSY | As we get busier, the number of patients in the waiting room increases and the time you may need to wait for treatment gets longer. |
| EXTREMELY BUSY | When we are extremely busy, the waiting room gets crowded, and some patients may need to wait more than four hours to see the doctor.
|
Victorian Virtual Emergency Department
If you have a non-life-threatening condition – an infection, nausea and vomiting, minor cuts, rashes, burns or fractures – please consider using the Victorian Virtual Emergency Department, a free video-based healthcare service.
Available 24/7, the Victorian Virtual ED connects you with emergency nurses and doctors via video consultation using your smartphone, computer or tablet. During consultations, clinicians provide medical advice and can organise medication scripts, plus diagnostic tests close to your home.
To access the Victorian Virtual ED, head to www.vved.org.au and click on the ‘Patients’ page.
The Virtual ED is free of charge and available to all people living in Victoria.
Entrance for Urgent Care via Clarinda Street
Contact us
Bacchus Marsh Hospital
29 - 35 Grant Street, PO Box 330
Bacchus Marsh, 3340
Phone: (03) 5367 2000
Entrance for Urgent Care and Pre-Admission clinic is via Clarinda Street
Visiting hours
Visitors are always welcome at our hospitals as they play an important part in the recovery and comfort of patients. Visiting hours are designed to allow for rest and adequate treatment, which are essential for good patient care. Visitor Information
Transport and parking
Parking
The Urgent Care Department entrance on Clarinda street offers a 5 minute only zone for patient drop-off and pick-up. Clarinda Street has parking but please read parking signs in case restrictions are in place.
The hospital has free parking within the hospital grounds on the corner of Clarinda and Turner Street for patients and visitors.
Please read signs carefully as infringement notices may be issued on Street parking.
Designated disability parking is located at the front entrance of the hospital and also at the Emergency Department entrance.
Public Transport
Bus: Bus stop on Grant Street Bus 433, 434 & 435
Meal times
Western Health provides a choice of meals and will supply special diets where this is part of your medical care or to meet your cultural needs. Hot and cold drinks are available at morning tea, afternoon tea and supper. Consideration can be given to relatives or friends supplying familiar dishes. However, food should not be supplied to patients by visitors without the permission of nursing staff as it may not be suited to treatment.
The inpatient meal times are as listed below and are served during these periods:
Breakfast
Delivery time is 8.00am for all wards
Morning Tea
Delivery time is 10.00am – 10.30am for all wards
Lunch
Delivery time is 12.00pm for all wards
Afternoon Tea
Delivery time is 2.00pm – 2.30pm for all wards
Dinner
Delivery time is 5.00pm for all wards
Supper
Delivery time is 7.00pm – 7.30pm for all wards
Cafe onsite
We are open: - Monday – Friday 7.00am – 3.00pm
Located near the Patient waiting room. We Sell: Organic Espresso Bar Organic juices and Drinks Freshly Squeezed Orange Juice – Freshly Cut Fruit Salad Hot Breakfast Homemade Low-fat pastries and Healthy low-fat Yoghurt Varieties Sliders Gourmet Salads Vegan selection Coffee beans Gifts and flowers Stationary and personal needs Freshly cut Sandwiches, Rolls and bagels Snacks
|
