Adult Specialist Clinics

For a list of Adult Specialist Clinics at Western Health, please see the Adult Specialist Clinic Directory. 

You can be referred to Specialist Clinics by GPs, specialists and other community-based healthcare providers, as well as by clinicians in emergency departments, inpatient wards and other areas of the hospital.

	>		>		>
See your GP or Specialist for referral		Have you doctor send us your referral		If accepted, we will contact you to confirm your appointment details		If declined, we will notify you and your referring doctor

For referrals to Adult Specialist Clinics please:

1. See your GP or specialist for a referral.
2. Have your doctor send us your referral.

Once you have been referred, we will either accept or decline your referral. 

Accept your referral

Once accepted, our team will review your referral to determine how urgently care needs to be provided. 

If urgent, we will contact you to arrange an appointment. 

If routine, you will be placed on our wait list. We will contact you once an appointment becomes available.

You will receive your appointment either via SMS or letter.  You will need to enter your "postcode" as your password to access your appointment details.

Decline your referral 

If your referral is missing information, we will contact your referring doctor for additional information. 

We may either suggest your doctor refer you to a health service closer to home where you will receive the same type of care or refer you to another health service if we do not provide the service you require. 

We will contact you to know if your referral has been declined.

You can find more information on this service on the following pages:

Attending appointments
Change or cancel your appointment
Frequently asked questions
Telehealth or phone appointments
Transport information for patients/carers/care facilities
Waitlist audit

Complete a Patient Enquiry Form, if you need to:

• Change your appointment
• Cancel your appointment
• Be removed from a waitlist
• Update your contact details

For any other queries related to Adult Specialist Clinics (Outpatients), you can contact us during business hours (Monday to Friday, 8:30am – 4:30pm, excluding public holidays) on (03) 8345 6490. 

Please note that during periods of high demand you may experience long waiting times on our telephone service.