Do you need an interpreter?
Western Health can provide you with the services of a professional interpreter during your hospital stay or for your out-patient appointment.
How do I book and interpreter?
Please ask your doctor or nurse to arrange one for you or you may also request an interpreter when you make your next out-patient appointment.
What if I need to cancel my appointment or booking?
If you need to cancel an appointment please ring the Interpreting Office on 8345 7148.
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Interpreters in Australia
Australians from culturally and linguistically diverse backgrounds often need the services of interpreters and translators who specialise in health care and medical terminology. Interpreters in health care setting are provided at no cost to the patient.
Interpreters can be accessed on-site or via the telephone interpreting service which is available 24hours per day/7days per week.
Interpreters at times deal with sensitive situations and subject matters where confidentiality is paramount. There are structures in place to ensure that Australians receive high quality services from professionals who observe the country's privacy laws as well as industry standards.
Interpreters in Australia are accredited by the National Accreditation Authority for Translators and Interpreters Ltd, an independent body responsible for maintaining standards. Interpreters and translators are bound by the professional Code of Ethics of the Australian Institute of Interpreters and Translators Inc. (AUSIT) http://www.ausit.org/eng/showpage.php3?id=650