A positive patient experience is at the centre of everything we do and we rely on the efforts of our dedicated employees and volunteers to deliver the overall goal of the organisation.
We aim to create and maintain a workplace where the day to day practice of all Western Health employees reflects our values, vision and purpose to create an environment that enables both positive patient experiences and a positive workplace environment for employees.
Our Vision and Purpose
Vision:
Together, caring for the West, our patients, staff, community and environment.
Purpose:
Working collaboratively to provide quality health and well-being services for the people of the West.
Our Values
Compassion – consistently acting with empathy and integrity.
Accountability – taking responsibility for our decisions and actions.
Respect – for the rights, beliefs and choice of every individual.
Excellence – inspiring and motivating, innovation and achievement.
Safety – prioritising safety as an essential part of everyday practice.
Best Care at Western Health
This means that we work together and in partnership with our patients to put patients first and achieve the following outcomes for every patient:Person-Centred Care .... "I am seen and treated as a person".
Co-ordinated Care ... "I receive help, treatment and information when I need it and in a coordinated way".
Right Care ... "I receive care that makes me feel better".
Safe Care .... "I feel safe".
Click here to download our Best Care Framework.
Our Aims
Growing & improving the delivery of safe, high quality care.
Connecting the care provided to our community.
Connecting with our patients, our partners & each other with transparency & purpose.
Being socially responsible & using resources sustainably.
Valuing & empowering our people.
Outcomes We Strive For
The best care for all our patients.
Improved health outcomes for our community.
Reduced waiting for patients and staff.
Partnerships that provide services where they best meet care needs.
Leading translational and health service research.
The best use of constrained resources.
